Social & Community Executive, Borough Broth
Greenford, Ealing (hybrid, 3 days in office)
£35,000 to £40,000 + bonus potential + benefits · Reports to Head of Content

Borough Broth makes proper organic bone broth the slow way: simmered for 24 hours, with organic ingredients and bones from British farmers. We're a certified B Corp and the community broth brand, here to put substance back into stock and bring people together over it, from a morning cuppa broth to a Sunday roast with the fam.

The role

You'll be the voice of Borough Broth online. You'll run the day to day of our Instagram and YouTube, own TikTok end to end, and look after our community in the comments, the DMs and at our events. You'll join a small team with our Head of Content and Social Content Producer, where good ideas go from brainstorm to feed fast.

What you'll do

• Own TikTok: plan, film and edit phone-first content that feels real, from trends and recipes to supplier stories, events and behind the scenes. Polished isn't the brief, real is.

• Run the channels: posting, scheduling and planning the calendar around seasonal moments and our marketing plan, with captions full of warmth and wit. You'll be part of big moments like product launches and opening our new Greenford site.

• Look after the community: answer every comment, DM and review, spot issues early, and feed what you hear back into our content.

• Grow Slurp Club: bring our community platform to life through supper clubs and meet-ups, build a diverse creator roster, and run gifting from shortlist to follow-up.

• Report: weekly and monthly reporting against KPIs, turned into clear next steps.

• Support shoots: help plan and run content shoots, grabbing social-first content on set.

Your first year

By 3 months you'll own TikTok, posting and community management (and have tasted your way through the range, tough job). By 12 months you'll be the voice our community trusts, with a bigger, chattier community, a creator program you built from scratch and Slurp Club a fixture on the calendar.

You'll be a great fit if you have

• 2+ years running social and community for a brand or agency, ideally food, FMCG or lifestyle

• Hands-on TikTok creation and editing (CapCut or similar) with examples to share, and confidence in the kitchen and on camera

• Experience with scheduling tools and creator outreach or gifting

• A way with words and a sharp eye for spelling and grammar

• Confidence turning platform analytics into useful reports

• Strong organisation and communication, and a calm head when a comment section heats up

• A real love of good food, sustainability and cooking from scratch

Shoot production experience is a plus. Bonus points if our broth is already in your fridge.

What you'll get

• Real ownership from day one, including a TikTok channel that's yours to shape

• £35,000 to £40,000, bonus potential and benefits

• A clear path into a more strategic social role

• Hybrid working: 3 days in Greenford, 2 from home

• An ambitious, friendly team who care about what we make and how we make it

We're committed to building a diverse and inclusive team. If you're excited about this role but don't tick every box, we'd still love to hear from you. Let us know if you need any adjustments during the application process.